Patient Care

Patient Q&A

What should I bring?
• An overnight bag
• Toiletries
• Comfortable clothes
• Laptop (Free wireless internet is available)
• Books on tape
• Ipod (room comes with Ipod docking station)
• Change of clothes for when you leave Beverly Hills Surgical Aftercare to return home
• If you have had facial work, you might consider bringing a floppy hat, sunglasses, and a scarf. This will protect your face from sunlight as well as make you feel more comfortable in public.

Will I be picked up?
Absolutely! We will coordinate your private car and chauffeur directly with your surgical center. Once you are discharged, we will be there to pick you up and chauffer you in a luxury vehicle to Beverly Hills Surgical Aftercare. Upon arrival, you will be taken to a directly private entrance and promptly to your room.

Do I have to call to confirm?
If you have received a confirmation letter (by fax, email or mail), you do not need to confirm by phone; we are already preparing for your stay. However, we welcome all calls and questions.

Can my loved ones stay with me?
Yes, we encourage family and/or close friends to spend time with you. We are able to book an extra room(s) next to yours with prior notice. A guest is also welcome to stay in your room; there will be a $50 charge per guest in a patient’s room per night stayed.

Is food included with my stay?
Yes. While you are on Beverly Hills Surgical Aftercare services you will receive three meals a day and additional snacks between meals.

Are nurses available 24 hours a day?
Yes, during your post-op recovery with us, our fully licensed nursing staff will be onsite and will check on you throughout your stay. Once picked up, post operation, our nursing services begin. We have an intercom system in place so that at a touch of a button, your nurse is by your side.

What about last minute stays and extensions?
We are usually able to accommodate last minute patients. However, we retain the most impressive staffing standards in the aftercare industry: 1 nurse per 3 patients. This nurse to patient ratio ensures excellent quality care and personalized attention. In order for us to best serve you and our other clients, please give us as much lead-time as possible so we can staff appropriately and secure accommodations.

Is a post-op visit included?
While you are staying with Beverly Hills Surgical Aftercare, post-op visits and transportation are included. If you choose to stay with us pre-op and need transportation, you will be responsible for providing that.

What car services are available for me to use if I stay with Beverly Hills Surgical Aftercare before my surgery?
We have long-standing relationships with personal drivers. Please let us know if you are interested in using this services and we will help coordinate your transportation. Otherwise, we are happy to provide you with this list of taxi cab companies in Los Angeles that are available to use while you are here.

  • Beverly Hills Cab
  • Taxi Cabs LA
  • Sunshine Yellow Cab Santa Monica
  • Limos At Your Service